Terms & Conditions

These are the Terms & Conditions that apply to The Conference Hub delegates, attendees, speakers, sponsors, and exhibitors.


You may pay immediately upon registration via PayPal or credit card or choose to pay by invoice. If you choose to pay by invoice, you will receive an invoice in a separate email on the day you register. You may then pay by purchase order, check, electronic funds transfer, or credit card.

Full payment, proof of payment or purchase order must be received no later than two days before the start of the conference to hold your registration.

Early Bird Rate

To qualify for any “early bird” rates or other promotional discounts, payment must be received by the deadline date.

Cancellation/Substitution Policy—Virtual Events

You may send a substitute to attend in your place or transfer your registration to another event at any time with no penalty.  Please notify us in writing 10 working days before the event.

You will receive the recording and copies of the presentations after the event is held.  Virtual event fees are non-refundable.

Cancellation/Substitution Policy—In-Person Events

You may send a substitute to attend in your place or transfer your registration to another Conference Hub event at any time with no penalty.  Please notify us as soon as possible.

If you cancel, in writing, 10 working days prior to the conference a refund will be provided less a 20% administration fee. To avoid the administration fee, you may choose to transfer your registration to a colleague or to another scheduled Conference Hub event or to receive a transferrable credit memo to attend another conference within one year of the date of cancellation.

Registered delegates who do not attend or who cancel 10 working days prior to the conference or less will be issued a credit memo. Credit memos will be valid for one year from the date of issue and may be used by anyone in your organisation.

Program Changes

The Conference Hub reserves the right to make changes in programs, speakers, or venues or to cancel or postpone programs if enrollment criteria are not met or when conditions beyond its control prevail. Every effort will be made to contact each enrollee if a program is canceled. If a program is not held for any reason, The Conference Hub’s liability is limited to providing a credit memo of the equivalent value of the registration fee paid.

If The Conference Hub postpones or reschedules an event, your registration will automatically roll over to the new date. If an event is cancelled for any reason, a credit memo will be immediately issued to use up to 12 months after the notification of event cancellation to attend another program of the registrant’s choice. The credit memo is transferable to a colleague and may be used for any Conference Hub event. Refund requests for cancelled events will be reviewed on a case-by-case basis.


Views expressed by speakers are their own. The Conference Hub cannot accept liability for advice given or views expressed by any speaker at the conference or in any material provided to attendees. The Conference Hub may use the speaker’s name and presentation materials for promoting attendance at the conference. The Conference Hub may use audio and/or video of the speaker’s session and the recording may be sold as part of the overall conference materials. The Conference Hub may reproduce copies of the speaker’s presentation on paper and/or electronically and these may be shared as part of the overall hand-out materials during the conference and after the event. Speakers who do not wish to give permission for the above terms and conditions should notify The Conference Hub during the planning of the conference.

Data Protection

By submitting registration details, attendees agree to allow The Conference Hub and companies associated with the conference to contact them regarding their services. Attendees and speakers who do not wish to receive such communications should advise The Conference Hub customer service at the time of registration.

The contact details of registered delegates will be placed on the attendee list which will be provided to some sponsoring companies.

Photographs, Publicity Material, Video, And Print Media

The Conference hub reserves the right to use any photographs, recordings, electronic images, or other publicity material obtained in the course of the event. The Conference Hub has the right to include photos and videos of Attendees, Speakers, and Sponsors for marketing and publicity without compensation.

Visa Requirements / Invitation Letter

It is the attendee’s sole responsibility to take care of visa requirements.  The Conference Hub will not contact embassies and consulates on your behalf. To receive an invitation letter for the Conference, you must first register and pay the registration fees in full.

If you have further questions, please contact us. On +27 11 875 2080 or info@conferencehub.co.za


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